HVACR Distribution Business Website Launch
HVACR Distribution Business magazine launches new website...
Keeping a Check on the Card Check
As many of you who have read my previous articles know, I really try to put a little humorous perspective (in my opinion) on many of the ridiculous notions...
And Now for the Good News
It's Jan. 14th in Columbus, Ohio, overcast, snowing again, and temperatures are plummeting. On top of that, the economy continues to tank, Curly's got...
Defending Your Business Against a Disaster
It always happens to the other guy. It's always the other person who slips on the ice and breaks his leg, has a heart attack, confronts a child with grade...
Change Is Constant
There is a famous quote which goes, The only thing constant in life is change. While the quote is attributed to Francois De La Rochefoucauld, a French...
Upselling Tactics: Timing and the Halo Effect
Upselling is a behavior that needs training - this requires scripted upselling suggestions to customers and a stable infrastructure and good organization to maximize the upselling possibilities. Last but not least, learning how to maximize your “halo effect” gives you another distinct advantage. ...
Ojal que te disfrutes el artculo
Highlighting a successful Mexican distributor for the first time ever in HARDI's official magazine allows us to place an exclamation point on the idea of HARDI and its international dimensions....
Still Figuring it All Out
As indicated in a previous article, I seem to be plagued with That just doesn't make sense or Am I crazy? thoughts all the time. Until a number of years...
We're Not Participating in the Recession
Greetings. We are well into winter now, and it was unusually cold through most of the nation even before winter officially began. In the north, we typically...
A Productive Presidency Comes to a Close
Here it is October already, and, wow, has this year zipped by! As you know, being in the HVACR industry is always busy and challenging, but when you add...
Dare to Well, Just Dare to Do Something Different
Last issue, I started this column by noting that I was troubled. The trouble went away. This month, I'm dissatisfied. Yes, it sounds like some middle-age...
Like Customers, Congress Won't Come to You, You Have to Go to Them
As I sit down to pen this article in late August, I am struck with a news item of the day citing a recent Gallup Poll showing the public's opinion of...
Meetings You Won't Want to Miss
The regional meeting cycle for 2007 culminated in late June with the combined Southwest and Western Regional Meeting and the Summer Business Conference...
Preparing for Global Business Changes
With the immediacy of information today and the fact that we write several months before you receive this publication, I find it difficult to not relate...
HARDI Expands Its Presence in China
Summer is officially underway, and my term as president of HARDI is more than half over. So far, it has been fast-paced and exciting with no shortage...
The Big Box Supply Saga
A wholesale distributor said to me the other day, You know, it's all about relationships in this business. How true that is, and it caused me to reflect...
I'm Already a Success, So Who Needs a Coach?
I've been thinking about coaching recently. Not the kind that means teaching your kid to cut down on the angle when attacking the ball in soccer, but...
Is Your Phone System on the Payroll?
Since you are good friends and, by my standards, a captive audience, I thought I would take this opportunity to share one of my major concerns about the...
Have I got some ideas for you?
Each year, I generally write a roundup of various issues and items for my February column because it's the first one that appears. (We don't publish in...
HARDI Expands Its Brand Internationally
As I near the completion of my term as president, I am continually impressed with the energy and enthusiasm of our members directed toward the betterment...
Badges? We don't need no stinkin' badges!
I have to believe that few individuals have not echoed these famous words after arriving at the convention hall, only to remember their badge was still...
Celebrate the Upcoming Cut Your Energy Costs Day
I've got good news for wholesalers everywhere. Or to put it more precisely, for their contractor customers. Jan. 10, 2007 is National Cut Your Energy...
Keeping and Expanding Your Company's Knowledge
When I first began writing this column, it forced me to create an idea folder. Many outsiders don't realize this, but every self-respecting journalist...
Nominating Your Board
For me, one of the great advantages of this column is to have the opportunity to communicate about association matters that I believe are relevant but...
Ya'll Habla Espaol?
It's coming whether you like it or not. The impact of Spanish as the de facto second language in the United States is oozing its way throughout the workplace...
